These two questions are essentially asking the same thing; however, they are obviously asking it in different ways. The first question can be interpreted to mean: would you agree that every American deserves health care? However, it fails to mention the costs that may come to the individual if favoring that question. The second question, however, is clearer and goes into more detail to explain the personal costs that will happen if Medicare is expanded to cover everyone, including those who cannot afford it. That is the reason that the percentages of “Favor strongly or favor somewhat” decreased by 16%. When given more information, the consumer was able to make a more informed decision.
This shows that language and wording are very important in everyday life. In consumer health, it is important to be as clear as possible, so that the consumer knows exactly what is going on and what they are getting. For instance, when buying foods, if you look at the label, all of the nutrition facts are listed, however, many people do not understand what they mean. At the very bottom of most nutrition labels the vitamin and mineral percentages are listed. Generally, it will say something along the lines of “Vitamin A 5%” and so on and so forth with different vitamins and minerals. When looking at this with little to no knowledge of how to read a food label, the consumer might think that 5% of vitamin A is low. However, if the percentage of a vitamin is above 20% on a nutrition label, that is considered high. But as many people are not aware of this, they interpret it differently. Not only do consumers need all of the information, but they also need to know how to interpret that information in order to make a fully informed decision.