Illness and Mortality Prompt # 1

Consumers are often faced with issues such as illness, long-term care, and death and dying choices, but often times they are unsure what their options are. I recently became employed as an In-Home Care Aid with a company and actually found our states website to be very informative towards my career, and I could easily see it as a valuable resource for consumers looking for information on care resources. The Washington State Department of Social and Health Services is a valuable resource for the uninformed consumers of Washington state. Immediately going into the site, it lists links on home and community sources, residential services, long-term care options, the office for the deaf, and provides a link to report instances of adult abuse. The easy to navigate layout of the site is a plus as well as consumers of this site may be older or not as skilled with computers. While the site does have its advantageous parts, there are also gaps in the information provided. Price is the biggest thing missing from the site. There are possible services listed but there are no details on how much those services may cost the individual. This could potentially be problematic for consumers concerned over the monetary aspects of care. Another aspect on the site that is lacking is the exact details of what it takes to qualify for services such as the length of stay required for some of the programs, the visitation during the care, and how good the care actually is. One way to solve this issue is to look up reviews that other consumers have left about the service provider. I would suggest people to consider programs offered by community centers as well. Many local community centers offer area specific programs that lend assistance to those in need of all types of care.

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