As I plan to live in Washington State when I am of the age that this information will be pertinent to me, I have decided to look at the provided Washington agency’s website. Looking at this with the eyes of an uninformed consumer was difficult as I do believe that most consumers would do extensive research before committing their loved ones to a long-term care facility. However, if this was the first place the consumer started looking, I could see how this could be both helpful and confusing.
Somethings that were immediately helpful were the statement that Adult Protective Services will be checking for signs of abuse as there have been many stories reporting abuse of the elderly in long-term care facilities. Another helpful thing was that there was a section for the deaf and hard of hearing. Many elderly people have a hearing problem, and many of them would need additional assistance in everyday life, it is good to know that that is an option. Some less helpful things were the lack of a listed cost, if there was a minimum amount of time that someone had to stay in the facility, and what the guidelines and rules are as far as visitation goes. However, this is more a lack of information rather than provided confusing information. I would suggest that consumers look elsewhere for more information. For instance, sometimes other consumers can be extremely helpful, so looking somewhere like Yelp for some reviews would be possibly be helpful in answering some questions. Consumers should also call any long-term care facility they are considering for their loved ones and ask any lingering questions, and visit any facility that they are seriously considering. Doing this would allow the consumer to make a better-informed decision and allow their loved ones to live a happier life in an assisted living community.